Order Out of Chaos: A Kidnap Negotiator's Guide to Influence and Persuasion. The Sunday Times bestseller

What a brilliant book! Encouraging, practical, enjoyable, helpful. I'm left feeling determined to harness my inner red centre and to no longer be taken hostage by my own negative mindsetScott has spent years honing his negotiation skills in some of the most high stress situations imaginable, times when people's lives are on the line. This book captures all his wisdom and shows you how to apply it to everyday life. It is a step-by-step masterclass in communication excellenceScott Walker's Order Out of Chaos is a manual for navigating modern life. The lessons within hold the key to harmony and influence in business and relationshipsIf you're looking for a book that will provide you with a toolbox of simple but effective hacks to improve your communication skills and achieve better, fairer outcomes at work and in life, look no further than Scott Walker's excellent Order Out of Chaos. Scott takes you behind the scenes of real-life hostage negotiations and shares with you the key lessons from his many years of experience in this high-risk area of law enforcement. This book will help you achieve success in work and life, and ultimately become a better colleague, a better friend and a better parentOrder Out of Chaos is the go-to guide for 'the most important skill you will ever learn', and as one of the world's most experienced kidnap for ransom negotiators, Scott Walker's approach to negotiation is field-tested, intuitive and readily applicable, not only to save others but to also help us lead successful and fulfilled lives at work and home.A compelling, practical overview of how to master your mind and influence outcomesA highly informative and readable guide for anyone who wants to become a better communicator. Written by someone who really knows what they're talking aboutOrder Out of Chaos is a handbook for life. An astonishing step-by-step guide on how to get the best from yourself and others. By drawing on his experiences in negotiating for people's lives, Walker's accessible style makes this book essential for anyone who is serious about communicating better for a happier, healthier and more meaningful life